FREQUENTLY ASKED QUESTIONS
Answers Before You Begin
Review common questions about services, scheduling, payments, caregivers, transportation, privacy, and support options.
Is this medical care?
No. One Companion & Homemakers provides non-medical support. Skilled nursing, medical treatment, medication administration, and emergency response are outside the service scope.
How do services start?
Begin with a consultation or care request. We review needs, location, schedule, fit, boundaries, availability, rates, and required agreements before confirming services.
Can family members receive updates?
Yes, when the client or legally authorized representative has approved the contact and scope of communication.
Is transportation available?
Transportation may be available for appointments, errands, pharmacy trips, family visits, and community activities, subject to scheduling, service terms, and vehicle availability.